This is the first time I have used Legacy and my experience was very positive. It started with my initial call to a lady named Meagan, who was most helpful and informative, Then, Kelly and his partner arrived (approximately 90 minutes after my call) and quickly took care of my problem. This is a "keeper" service.

I received outstanding service by Luis with Legacy Plumbing! He was extremely professional, knowledgeable, kind and honest. Luis went above and beyond to not only address the plumbing repair inside my house but took the time to educate me on tips and preventative measures to protect my drain pipes and outdoor watering system which in turn will save me future $$$. As an additional courtesy, he checked my newly installed water heater (by a different plumbing company) and noticed that tags were left on that were a potential fire hazard. Even missed by city official. Thank you Luis for everything! Please don't ever stop providing outstanding customer service. You make a difference and we need more people like you. I highly recommend Legacy Plumbing.

I've never been very fond of reviews. I tend to be pretty skeptical of them and there are a lot of these online sites that post reviews that make it hard to really know if the reviews are real or not. I was glad to know that I could post directly to the company website so that I can compliment Legacy on the great work they do. After doing an online search and calling around to a number of companies I finally stumbled on Legacy's website and liked all of the information that was available there about the company, their technicians, their services - and even their promotions. I was very pleasantly surprised when I called to get a quote. Carmeisha, their customer service expert, is refreshingly attentive, pleasant, thorough, and efficient. She was able to get my project request on their calendar quickly and at a time that was convenient for me. Their technician, Mike, notified me ahead of arrival so I knew who was en route and when he would arrive. Once here, Mike introduced himself. He was very pleasant, very polite. He explained what the work would entail and reiterated the cost. It was indeed as I had been quoted over the phone. No surprises - and very fair. Mike was efficient, thorough, and attentive to detail. He was able to complete the work surprisingly quickly. I'm very glad that I called Legacy. Their website states they provide 'service with integrity, which was truly evident in the quality of the work as well as the integrity of the individual, Mike, the technician that did the project I called them about. Legacy is very fortunate to have someone like Mike on their team. He's not only a professional, very skilled and knowledgeable, but he's also very cordial and respectful, and his concern to explain the work and provide helpful tips on maintenance, etc., were much appreciated. I was skeptical, but the reviews about Legacy proved to be true. They're a refreshingly honest and efficient company and I wouldn't hesitate to wholeheartedly recommend them.