Professional Plumber in Plano
Over the past four decades, Plano’s quadrupling population has led to an enormous surge in home building and renovations of its large inventory of older homes. That eye-popping growth has been recognized on a national level, with the city helping that along by offering citizens valuable rebates.
Plano is now the 9th largest city in Texas — and where there is great growth, there are bound to be some growing pains (and plumbing issues to fix).
The team at Legacy Plumbing is here to meet Plano’s plumbing needs! We have licensed and experienced plumbers who are committed to quality customer service at a fair price for Plano and its 291,000 residents.
PLUMBING SERVICES IN PLANO, TX
One of the biggest incentives to buying a home in Plano has to be the Great Update Rebate program, which has been in place since 2014 to help residents take care of the city’s older homes. You can qualify for up to a 25 percent rebate on exterior improvements and 10 percent for the interior, with a $5,000 limit per property each year (for a home that is at least 35 years old).
Legacy Plumbing’s Plano plumbers can help you tackle a variety of concerns, including cleaning sewage and drain pipes. We are adept at navigating Plano’s unique plumbing requirements, and we follow the International Plumbing Code, so you can trust us to meet all standards with our projects.
In addition to city rebates, we offer discounts to Plano’s service people (teachers, police, firefighters, military, seniors), as well as new customer discounts. Find details on our promotions page.
COMMON PLANO PLUMBING ISSUES
Plano has a unique mix of residents — in fact, it is known for being a hub of young, white-collar professionals in the tech industry, much like Silicon Valley. Many are single and starting their lives in upwardly mobile careers. About two-thirds are homeowners, have college degrees and live in single-family homes.
Nearly half of the homes in Plano are 4+ bedrooms, costing over $400,000 on average and taking up way more space than houses in Dallas. Nearly all of the homes in Plano are older construction, with 75 percent of houses being built between 1970 and 1999, giving the city a very “Brady Bunch” mid-century ranch look.
Current home buyers are searching for bigger yards and lots, open floor plans, vaulted ceilings, modern kitchens and swimming pools — showing that there is high interest in kitchen and bathroom renovations and modern efficiency.
Besides the usual plumbing wear and tear you would expect with older homes, there are some common issues Legacy Plumbing runs into with homes built before the year 2000.
- Cast iron sewer piping: Cast iron is heavy, quiet, and durable when first installed, but over time it starts to rust away and fall apart. This is accelerated by liquid drain cleaners and detergents that are put down the drain. See our page on drain line replacement for more information.
- Galvanized steel water pipes: Galvanized steel water pipes were common in the 1950s and are in need of replacement because they have a typical 50-year life span. Look for signs of external corrosion on exposed piping like near the water heaters. Inside, the pipe is corroding as well. Flakes of rust can get into the drinking water too.
- Polybutylene piping: Popular in the 1980s but now against building code, this piping reacted badly to oxidants in the water and broke down easily. Most PB piping has been replaced, but you might need to budget for a new plumbing system if you score a home with this faulty piping. In Plano, this piping was mostly used as the main water service line between the water meter and the house.
- Copper pipes: Most Plano plumbers can tell you that most older homes in the area have copper pipes that are vulnerable to corrosion, which can eventually result in pinhole leaks under the slab.
- Mature trees vs. sewer lines: The old-growth trees in a neighborhood may have been part of its appeal, but roots and branches can wreak havoc with sewer lines. Offshoots can grow into fractured pipes and clog them. Getting to the problem is easy for Legacy technicians who will use state-of-the-art technology to properly diagnose the issue.
- Shifting foundations: Again, mature trees can be the culprit here, changing the composition under the home’s foundation. When the foundation moves, it can damage the water and sewer pipes underneath.
PLANO GAS SERVICE
Fix It Plano is the city’s system for reporting damaged utility equipment. If you see something broken, you can report it on the Fix It Plan app, by calling 469-77FIX-IT or via the city website. The city then reports the information to the utility provider.
If you suddenly smell a gas leak in or around your home, however, do not report it to Fix It Plano. Leave the area to be safe, then call 911 and after that, your provider (Coserv or Atmos).
If the provider says it’s your responsibility to fix it because the problem is on the line from the meter to your home, don’t fret. Just call Legacy. We can detect gas leaks, repair or replace gas lines and even give you a $100 off a new water heater.
Atmos also offers rebates up to $350 on a variety of qualifying, energy-efficient gas appliances, including water heaters, furnaces and dryers.
PLANO WATER SERVICE
Plano’s water conservation game is strong — and even includes free gadgets and rebates!The city is mindful of its water supply and how precious it can be, taking great care to be transparent in its history of water quality testing and Superior rating.
Additionally, Plano has a water management plan and year-round guidelines for water usage, including limiting the number of times per week you can water your lawn. The city offers classes on drip irrigation to converse even more water during the spring and summer months.
But did you know that Plano offers free water efficiency retrofit items to residents that will help stop leaks? You can pick these items up at the Plano Municipal Center.
Furthermore, the city has a Water Rebate Program for installing rain/freeze sensors, up to three high-efficiency toilets, and a pressure reducing valve (PRV).
Reducing wear-and-tear on appliances and fixtures, this device reduces water pressure. The city of Plano offers a rebate of up to $500 on installation of the PRV and associated parts for residents living in single-family detached homes, townhouses, duplexes and condos that were built before 2013. See Plano’s website for all details. Installation must be performed by licensed Plano plumbers such as those from Legacy Plumbing.
The toilet rebate is only available for homes built in 1994 or earlier that install WaterSense-labeled high-efficiency toilets of 1.28 gallons per flush or less. It’s $100 for the first toilet, $75 for the second and $50 for the third. Keep in mind that if your older home has cast iron piping underneath, it may be better to rebuild the old toilet rather than replacing it in order to prevent stoppages.
Find out whether your home qualifies for these water-conservation rebates on the city website.
CALL LEGACY FOR YOUR PLANO PLUMBING ISSUES
Whatever your plumbing needs may be, you can count on Legacy Plumbing to send licensed Plano plumbers who can help and keep you safe. You can expect us to work with integrity and quality, all while providing the highest level of customer service and keeping you informed throughout the process.Plano, TX residents can call Legacy Plumbing at 972-632-5412 or fill out our easy online form.
Our Work is Our Word.


Highly professional and competent outfit. Very efficient and informative from the first call with the receptionist through to the end of a service call with Taylor. Taylor arrived on time, performed diagnosis on various issues, and prepared estimates. We discussed options and selected services to be performed. The services were executed and the worksites were left in clean condition. Taylor was very forthcoming and answered many questions which allowed me to identify, plan for, and focus on potential future issues. Overall very helpful and professional.
From the office staff, Chris, the technician…so accommodating! Matthew explained the process all the way through. Very knowledgeable, very professional!
Taylor Cox with Legacy Plumbing called to let me know he was on his way, arrived on time, went over the installation and repairs I wanted in detail, explained multiple options and pricing, quickly laid out his plan, then started working. He was very courteous and thorough throughout the visit. When his work was finished Taylor asked me to inspect everything to make sure it was completed to my satisfaction. I was very pleased with the work and the amount of time it took. Working with Kris to set up my appointment and get quotes was hassle-free. This is the second time I’ve had used Legacy Plumbing and I wouldn’t hesitate to call them again.
The service, the communication, and courtesy by the tech and by the office personnel were all first-rate. They definitely earned my confidence in making them my go-to plumbing company.
We just used Legacy for the 3rd time, and the experiences continue to be wonderful. Courteous, quick, and thorough – and what I appreciate the most is there are never attempts to “upcharge”. In fact quite the opposite, they take the time to explain things so I can do a few things myself. Thanks, Taylor for a job well done…