Toilet Repair & Installation Services

Legacy Plumbing installs new toilets and offers repair and replacement. Choose an award-winning plumber with high customer satisfaction.

Does your toilet clog all the time? Does it run constantly or randomly kick on and off or “ghost flush”? Does it leak or make weird noises?

There is a lot that can go wrong with toilets. The problems can range from annoying to downright dangerous. Sometimes, the best option is to unclog and repair the toilet. While a new toilet installation can be more economical and deliver other benefits (conserve water, bidet features, easy to clean). At Legacy plumbing, we can help homeowners troubleshoot problems  and provide pro’s and con’s of repair vs replace.

Legacy Plumbing  equips  enough parts for our service fleet  to solve 95% of toilet issues on the first visit. If a replacement is required, we can install one of the highly-rated Kohler toilets we stock on hand.

Toilet Installation​

There are many different styles of toilets on the market today – several offer innovative flushing features while others are different sizes for comfort. If you’d like to shop around and pick your dream toilet online or in a store, then we’d be glad to install that for you. Here are a few things to keep in mind:

Make sure you get one that will fit in your space and is comfortable. If you have a small bathroom, you may consider getting a round bowl instead of an elongated bowl. New toilets on the market today are available in a variety of sizes, some are compact, while others are tall and narrow. Also, check the plumbing “rough-in” dimensions (the measurements where the sewer and water pipes are on the floor and wall). The industry-standard rough-in dimension for the toilet drain is 12” off the back wall to the center. Measure off of the back wall to the place where the bolts are around the base of your existing toilet to be sure.

Traditionally, toilets are two-piece: a tank mounted on a bowl which is the standard, builder-grade, economical option. Installing one-piece, wall-mounted, bidet, and high-end toilets can be different. Keep in mind that this may add to the overall cost of installation depending on the design.

If you don’t want to go through the trouble of finding a properly sized toilet, Legacy plumbers carry two different models on their trucks. We’ve had a very good experience with Kohler models and are willing to stand behind them with a two-year warranty.


Kohler Wellworth

The Kohler Wellworth is a standard height two-piece toilet. It is made from vitreous china with a Class Five flushing design. Ours comes with an elongated bowl and soft-close seat. The toilet is white with an elegant, classic look. Its tank includes parts that are easy to locate and repair. It has a very powerful flush and uses only 1.28 gallons each time. 12” rough-in standard.


Kohler Cimarron

The Kohler Wellworth is a standard height two-piece toilet. It is made from vitreous china with a Class Five flushing design. Ours comes with an elongated bowl and soft-close seat. The toilet is white with an elegant, classic look. Its tank includes parts that are easy to locate and repair. It has a very powerful flush and uses only 1.28 gallons each time. 12” rough-in standard.

Toilet Repair​

Sometimes all a toilet needs is a new flapper. Sometimes, it needs a whole rebuild. Whatever the case, we have all of the parts and tools on hand to take care of the issue quickly.

On the surface, some toilet repairs may seem simple, but did you know that callbacks on toilet repairs are common for plumbing companies? Not getting a toilet fixed right the first time isn’t good for business, and it is super-inconvenient for customers. It all comes down to having the right parts and the understanding of everything that has to work together to make a good flush. You can’t just be a parts-changer!

Fill Valve

The fill valve controls the flow of water into the toilet. A float senses when the water level inside the toilet drops and the valve turns on to fill the toilet tank back up with water after a flush. A broken fill valve may result in a slow fill, constant running, or weird noises when the tank is flushed.


The flapper or flush disk is the seal that holds the tank water in the tank. It is directly linked to the toilet handle. When the handle is pressed, the flapper raises and lets the water down into the bowl, creating the flush. When the flapper needs replaced, it can result in a toilet that runs constantly or at odd times. It can also ; weaken a toilet’s flush.

Tank Seals

The tank seals are what keep the tank mounted to the base in a way that it doesn’t leak. There are usually bolt washers and a tank-to-bowl gasket that accomplish this. If the tank-to-bowl gasket goes bad, the toilet will leak onto the floor every time the toilet is flushed. If the toilet tank bolts washers are bad, then the toilet will constantly drip water down onto the floor below.

Base Seal

A wax ring is the traditional method of sealing the base of the toilet to the flange that comes up through the floor. If the toilet is mounted incorrectly and rocks or wobbles at the base, then that compromises the wax ring seal and creates an opportunity for the toilet to leak every time it’s flushed or if the system backs up.

Our Work is Our Word.

Toilet Install and Repair
Enoch provided EXCELLENT service! He explained to me that the chlorine tabs that I was putting in the toilet tank to keep the toilet bowl clean were actually eating away the rubber gaskets and seals inside the tank, and that's why it was now leaking! Live and Learn! 🙂 Enoch was super helpful, very professional, and really pleasant to talk to! I will definitely ask for him personally next time I need someone to come out. I give Enoch 5-Stars!
A Corbell
Toilet Install and Repair
I have never had a service business come to my house that provided the level of expertise and professionalism that Legacy Plumbing has. Kelly and Gerald replaced a shut-off valve under my kitchen sink, checked a toilet, and tightened the main water control to my house which they discovered was leaking. They provided upkeep recommendations for water heaters and garden hoses. I received a first-time customer discount and the final bill was, frankly, too low for all they checked out and repaired. There is a reason that so many customers give them five stars indicating that this is the only plumbing business you should call when in need. There was something quite special about the reverence these men have for their business owner. Obviously an owner who deeply cares about his/her clients and staff. It's Legacy Plumbing only for me in the future.
Toilet Install and Repair
We just had another very satisfying experience with Legacy Plumbing. This time it was with Enoch, who just left our house after repairing a blocked toilet, installing a new PVC flange and resetting the toilet, which was rocking slightly, exposing us to a potential leak. Enoch was extremely professional, polite, considerate, and knowledgeable. He explained our toilet problems well and shared several money-saving tips concerning other plumbing issues we were experiencing. We will always call on Legacy for our plumbing needs.
John & Suzanne of Plano
Toilet Install and Repair
Had toilet reset. Very Professional Service. Technicians were punctual, honest and thorough. Great Service. Took the time to explain what was going on and very transparent on cost to address different potential problems. The guys made other recommendations in the house. Will recommend them anytime.
Hudson White
Toilet Install and Repair
We contacted Legacy Plumbing due to our slow-running toilets (2). Enoch came to our house and diagnosed the issue and provided us several options. Enoch was extremely personable and very knowledgeable. He fixed the problem with the toilets and are now running better than when they were new. We felt Enoch had our best interest rather than some companies whose goal is to make a quick buck. Legacy is very fortunate to have an employee of Enoch's caliber. We are very satisfied with the service we received.
Jon and Joanne Richards