Slab Leak Detection & Repair

Slab Leak!! One of the worst things you can hear as a homeowner. I noticed ponding water at my city sidewalk about a month ago and thought it was from the recent rain, a couple of weeks later I figured it was the irrigation system so I shut off the system and the double check valve. I finally came to the realization that this was a bigger problem. Legacy did fantastic work 5 years ago replacing my sewer line that had tree roots growing in it so I called them again. Legacy sent Matthew Tygart (Plumbing Specialist) and he got to work diagnosing that in fact the leak was coming somewhere from the customer shutoff valve in the flowerbed back underneath my homes foundation (This was Monday 11/29/2021). The next day (Tuesday 11/30/2021 at 8:30 a.m.) Matthew and his Legacy Plumbing partner “Tubbs” went to work dialing in “exactly” where the leak was coming from. They found it. Matthew warned me the night before that the fix could include having to “tunnel” under the foundation to repair the leak or some other more invasive jack hammering methods all of which I already knew were possible. This morning he gave me options. He had laid out how my copper underground plumbing was run and he had a plan. Actually he had more than one plan, all of which he explained in detail. A little back story on me, I am a homebuilder (29 years) and the home I am talking about and living in was built by the company I worked for for 20 years. I knew and still know the plumbers that installed the plumbing on my home when it was built. They have since retired and sold the business. So, I am a home builder. Why did I not use the plumber I am currently using on my new construction jobs to correct this issue? Answer: my plumber wants only to do new construction. They do not want to deal with invading a home that is occupied by people. They want to install new plumbing, have it inspected and be done. Matthew and “Tubbs” showed up on time as promised at 8:30 am and they are shutting the doors of the Legacy Plumbing truck at 4:33 p.m. having resolved my worst nightmare…”Slab Leak”. I have 3 small areas for drywall repair and painting (Matthew re-installed and taped the drywall he had to cut through) and left the areas he worked in FAR cleaner than they were when he arrived. This is a long testimonial but I am glad to do it. They deserve it.

Today was the most remarkable Service Call from a Plumbing Company for a Major Repair. The two technicians, Canon and Adam, arrived on time this morning. From the time of arrival and departure the care and concern to help us was beyond belief. We called for an appointment to have them evaluate our “slab leak”. Having already gotten a few estimates from $6500 – $11,000 other companies told us it would be necessary to tunnel & dig under the house and/or put holes in the floor. After Canon & Adam did an extensive evaluation, they suggested a “sleeve method” to repair the fresh water pipe that was leaking under our kitchen floor. Using the “sleeve method” our cost was $3160 and hardly any mess at all and NO outside repair or tunneling required. These two guys worked as a team for over 6 hours together. Their determination to find the exact location of the water line leak and provide the most cost efficient plan of this repair was their top priority; while cleaning & tidying up as they went along. We couldn’t have been more pleased about the service, the price and professionalism. Thank You Canon and Adam…. you did an exceptional job! Curtis & Marilyn P – Carrollton, TX.

I want to make a commendation to Wayne and Hubart for his professionalism. I am very satisfy with their work. They came on time, and did the under slab repair diligently. Very courteous and eagerly to do their job well done. Hats off to the excavation team, so impressed with their job, they left no evidence whatsoever about the digging, everything came back to its place, like there was no job done there. Immaculate results! Thanks to both teams for the excellent work done here!!!

Great job today by Alex. He was methodical and thorough in getting to root cause (leaking pipe within concrete foundation). His knowledge in fixing the problem showed he received quality training and knows how to apply it. Thanks Legacy!

We discovered on Sunday (labor day weekend) we suddenly had heated floors in in the laundry room – nice. Also the cold water faucets in the kitchen and laundry room provided warm water.
Yes, a water-leak in the slab.
Called Legacy plumbing and got a call back very quickly that went through the options for the reasons and the pricing for the possible scenarios.
Kelly McGinn and his colleague(sorry, not good with names) came on Tuesday morning after labor day and diagnosed the problem and fixed the leak. A 1/8″ hole in one of the hot water pipe, in the slab.

A few hours later it was all fixed and at a fair price – Not the first time over the years that Legacy Plumbing, Kyle and team help us with plumbing issues. All the dry wall, wood etc was put back in place and it was cleaner than before.
Thanks – keep up the great work.
Sten and Nancy Andersson