Ask The Expert – How To Choose & Check Your Water Heater
As seen in the December 2024 Frisco Style magazine: HOW TO CHOOSE THE RIGHT WATER HEATER? Hot Water is an essential part of your daily
As seen in the December 2024 Frisco Style magazine: HOW TO CHOOSE THE RIGHT WATER HEATER? Hot Water is an essential part of your daily
As seen in the December 2024 Frisco Style magazine: HOW
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The plumbing industry is continuously advancing, driven by innovations that
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Legacy Plumbing HQ
1101 E Eldorado Pkwy
Little Elm, TX 75068
469-389-4020
Legacy Plumbing Frisco
15222 King Road, STE 1002
Frisco, TX 75034
972-752-6537
8:00 AM to 5:30 PM
Monday – Friday
Legacy Plumbing HQ
1101 E Eldorado Pkwy
Little Elm, TX 75068
(972) 357-1754
Legacy Plumbing Frisco
15222 King Road, STE 1002
Frisco, TX 75034
(972) 449-5879
7:00 AM to 5:30 PM
Monday – Friday
Hot Water is an essential part of your daily routine, from showering to cooking, we rely on our water heaters to function correctly day and night. When your hot water starts to run cold or your water heater tank is leaking or just needs to be replaced, call Legacy Plumbing. Our expert water heater technicians and friendly staff are here to help you.
Your water heater may be out of sight, but it should not be out of mind. If your unit is more than 10 years old, it is time to consider replacing it. Units more than 10 years old are at increased risk for malfunctions. Water heater related failure could cause costly damage to your home.
Check the date. Checking the date of your hot water heater is an important step in home maintenance. You should know the age of your water heater because it can help you decide when you should replace it, before problems arise. To determine how old your unit is, examine your unit for a sticker with a serial number on it. The date will be coded in the serial number. Take note of the manufacturer and reference your owner’s manual or perform an Internet search to find information on your unit’s coding method. If you are unable to determine your unit’s age, contact a Legacy Water Heaters.
Weigh the costs. Water heaters are inexpensive compared to the cost of your home. Water damage from a flooded water heater can ruin carpets, dry wall, and wood surfaces and possibly promote the growth of mold if it’s been leaking.
Legacy Plumbing will send a friendly, clean, and knowledgeable plumber to your home to repair or replace your residential gas or electric water heater. We always offer prompt, affordable, dependable, expert service you and your family can count on.
There are several indicators when your water heater needs to be replaced. Taking a few minutes to analyze your water heater performance can help you determine if it is time for a replacement. Being proactive now can help eliminate inconvenience or unforeseen damage if your tank should suddenly go out.
Natural gas water heaters are the most common water heater in the North DFW area by-far. Most of these have a rated capacity of 50 gallons. New gas tank-style water heaters have many more safety features than those of the past – the biggest of which is a closed-combustion design. Gas water heaters are efficient and very reliable over the long-haul.
50 gallon electric tank-style water heaters are also very common. Typically, these are installed in neighborhoods that do not supply gas hookups. These will usually last between 13-15 years before the tank itself starts to leak. It is not uncommon for one of the heating elements or thermostats to fail before that though. This can be changed out without replacing the entire tank.
Tankless technology has been around for a long time, but it is only recently really taking off in the Collin/Denton County area. Many new homes are being built with a natural gas tankless water heater pre-installed. Many of these are installed in the exterior wall, some are installed in the garage, and some are installed in the attic.
Legacy Plumbing is a Reliance Authorized Professional Contractor, which means we only install Reliance for tank style, electric and gas water heaters. For tankless water heaters, we install Reliance, Rinaii and Navien brands.
The water heaters brands we offer are made with high-end materials and are more reliable than retail store offerings. Additionally, they are constructed for longer tank life, high performance and lower operating cost.
The standard warranty that comes with our electric and gas tank-style water heaters is: 9-year Reliance tank and parts limited warranty and 1-year limited labor warranty through Legacy Plumbing.
Legacy also offers an extended warranty on our tank-style water heaters, making it a 12-year tank-and-part warranty with an upgraded 6-year Legacy-provided labor warranty. With the extended warranty we install a second high-quality magnesium anode rod that will lengthen the life expectancy of your water heater.
When we install your new Reliance water heater, we will upgrade your water heater installation with:
PLUS: We pull a permit and check the specific code requirements of the city you are located in to make sure everything is done up to code and passes inspection the first time. We dispose of the old, damaged heater at no extra cost.
Age and lack of hot water are not always indicators of needing replacement. You may just need a repair. We want to provide you with an honest diagnosis and course of action for your water heater that fits your budget and needs. We will NEVER sell you anything you do not need.
A gas water heater is expected to last 10-12 years, while an electric model tends to last 10-15 years. If your heater is getting close to its life expectancy, especially if located indoors or in an attic, it may be prudent to change it before it goes out or starts leaking.
Do you get tinted water when you open up the hot water tap? Rust-colored hot water is an indication of a bad tank.
If your hot water is not as hot or if you run out of hot water under normal conditions, it may be time for a new water heater.
Moisture around the base may signal a slow leak. If the water is pooling around the bottom with no sign of water on the supply lines, then the tank itself if probably leaking.
Replacing an older hot water heater in your home is a great step in preventing costly home repairs in the future. It also ensures that your family will continue to enjoy the comfort of hot water. The average four-person household in the Dallas-Fort Worth area will use around 2,000 gallons of hot water every month. Beyond the luxury of warm baths, hot water is also used to pre it pare meals, do laundry and wash dishes.
We are located in Frisco and proudly serve the cities of North Dallas, Collin and Denton Counties and provide same-day service in most cases. When you contact Legacy Plumbing, you can know that you will receive quality, clean, professional care and installation.
Your family’s home and comfort is a top priority for us.
I called few plumbing serveice over the weekend to have my 2-unit garage water heaters fixed before thankgsgiving. Not only “Legacy Plumbing” replied on the same day, but I also got a clear recommendation on what I need, and a quote that was very close to what I expected. On Monday the team showed up earlier than promised, answered all my questions and did a very proffesional installation. I am Very happy with the service I received and will be using Legacy exclusively in the future. Thank you Legacy Plumbing
This morning I had the unpleasant surprise of no hot water. My husband was out of town and could not be reached. Legacy Plumbing had replaced our water heater several months ago. I had gone up into the attic and called Legacy to ask if someone could call me back when they had time to tell me what I should be looking for and if I should schedule an appointment. I was fortunate enough to have the patient, pleasant and knowledgeable Carmesha answer the phone at Legacy. She said the small amount of water in the pan under the water heater had probably gotten in during heavy rain. She explained that I needed to mop up the small amount of water in the pan with paper towels, thoroughly dry the water sensor that was in the pan, unplug the FloodStop unit, replace the batteries in the FloodStop Unit, replace the water sensor etc. She even called me back a little later to make sure I was able to do all that and that it was working. What a wonderful example she is. Thank you.
I had an excellent team today that replaced a water heater. Wayne, Steven and Eric were first class professionals from start to finish. I would totally recommend them for all your plumbing needs.
Legacy Plumbing technicians Jeremy and Andre installed my new water heater yesterday and the entire process was stress free and reassuring! Legacy handled my request for immediate service quickly. Andre and Jeremy were trustworthy and knowledgeable. They surpassed my high standards of service! It is beneficial and worth the investment in my home to pay for quality products and service. I would use Legacy Plumbing again, and highly recommend them to others.
We had to replace our water heater and Ahndre and Jeremy did a fantastic job. They arrived within the time frame agreed and were done with the entire project in just slightly over 2 hours. They were very professional and explained everything I needed to know. The pricing was better than I received from other companies. I would highly recommend Legacy Plumbing.
Matthew and Henry did a fantastic job to correct a hot water plumbing problem. They isolated the problem, evaluated the best approach to fix it , efficiently made the necessary repairs while they communicated their plan of action.
Thank you again for your help.
Legacy did a great job at replacing my hot water heater. They were on time, friendly and efficient. Luis seemed experienced and knowledgeable
He and his assistant went the extra mile. Thanks!
Luis is currently installing a water heater in my home as we speak. I’ve owned homes throughout the US and have had multiple projects through the years and have never had a technician as professional, knowledgeable and courteous as Luis. He is truly an asset to Legacy plumbing. Legacy plumbing is by far the ABSOLUTE BEST!!! I would ONLY recommend Legacy for any plumbing need.
We recently had to replace our water heater and used Legacy Plumbing for the first time. We were extremely pleased with the prompt service. Kelly McGinn was our plumbing technician. He was extremely knowledgeable, great down to earth personality, with superior craftsmanship. He was also very helpful in explaining the operation and maintenance of the hot water heater. I would highly recommend Legacy Plumbing to all relatives and friends. Thanks Kelly for the great job and service. Tim McNulty
Canon and Jordan did a great job installing our new water heater.
On May 11, I experienced a leaking hot water heater requiring immediate attention. I called Legacy Plumbing and they bent over backwards to provide a technician the same day. Master technician Johnny Olivera was available at my request, and he and his technician partner arrive the same day. They replaced two hot water heaters and worked well into the evening, keeping me apprised at every step of the way. They were knowledgeable, efficient, and very thorough. This is my second experience with Mr. Olivera, and if given the option, will continue to request his services.
I could not be more pleased with Johnny Olivera and Legacy Plumbing and the services they provide. I give them my highest recommendation.
Legacy plumbing is the best. Mike installed water heaters and rebuilt my outside shut off valve, Steven came out following the recent subzero temperatures to adjust one of my outdoor faucets and change out a toilet intake valve; all jobs done professionally and timely.
I recently had a hot water heater installed by Legacy Plumbing; the specialist was Johnny Olivera. He was so professional and patient with me explaining every detail of the gas water heater and install. I had a problem with my water shutoff and had to call the city to replace and so thankful he knew what was needed and I was able to get everything replaced at the curb with the city asap. I love the 4 year warranty and service. I was made a believer in Legacy Plumbing yesterday due to Johnny Olivera! I will only call them for my plumbing needs in the future.
Steven and Ahndre did an awesome job installing my 2 new water heaters. They were very professional and left my house spotless. Explained how to operate the water heater and do maintenance. I also had a clogged sink they worked on. This is where they really went above and beyond. It turned out to be a very difficult clog, somewhere deep in the pipe system. They worked on it for hours until they completely cleared it. This was a sink I have had problems with for years. They could have stopped once water was flowing down the sink again, but then months later it would have clogged again. Legacy is a plumbing company you can trust to do the job right. They really care about their customers.
As always, I had a fantastic experience with Legacy
Plumbing. Johnny Olivera and his assist tech, Steven, came out to replace my water heaters on Sat. 2/27. They arrived within the scheduled window, called first and ensured they came in our home safe (wearing masks) and clean (with shoe booties). Both gentlemen were very professional, explained everything to me in advance, verified cost estimates and ensured I had all of my questions answered. Their work was done impeccably and I couldn’t be more pleased. Johnny and Steven were very pleasant to work with and I would recommend them and Legacy to others with plumbing needs. Thank you.
Legacy plumbing has exceeded my expectations on their knowledge, professionalism, courteous manner, prompt scheduling and cleaning up after the job. I can’t thank Enoch, Alex and Mathew enough. I required several repairs to my home and was able to schedule them quickly. And during the freeze, Enoch actually guided me with our water heater assisting us during my emergency chaotic time. He went beyond in every way to assist me during this traumatic ice storm. A huge thank you to Legacy Plumbing and their staff always friendly and helpful.
Liz
Just had a new water heater installed today. Two service representatives came out. They were both very professional, on time, knowledgeable and extremely courteous. They didn’t leave a mess and they informed me of all costs before starting the job. They didn’t push any extras but offered extra coverage of 4 years ONLY if I wanted it. Johnny Olivera was one of the plumbing specialists, the other young man was awesome too but I don’t recall his name…. Sorry. Anyway I will definitely use Legacy Plumbing again. The entire experience from scheduling with Kamisha to the finished product was excellent
I needed an old hotwater heater replaced with a new one installed. Kelly and Brandon came right on time and got the job done professionally, friendly, and efficiently. And they went beyond the call of duty. I had some large cardboard boxes that I was planning to break down after they left. Kelly broke them down for me and loaded them on the Legacy’s truck to haul to their recycle bin. He also contacted Moen for replacement fixtures for my kitchen and bath. The water is now hot. I could not be more pleased.
I had an excellent team today that replaced a water heater. Wayne, Steven and Eric were first class professionals from start to finish. I would totally recommend them for all your plumbing needs.
Unfortunately, we purchased a house with a lot of issues, one being that we needed 2 hot water heaters replaced within the first year. After having a few negative experiences with other local plumbing companies I finally found Legacy by reading reviews. Besides having sincere positive reviews; I was impressed with their monthly missions giving back to the community. It has been a very positive experience from the start with Meagan and ending with Brandon and Jose installing my new hot water heaters last Friday. For the first time in 9 months, I have had a full hot shower! Not only did Brandon and Jose explain everything they were doing; they also answered all of my questions. You may pay a little more, but you get what you pay for. I have a few other plumbing issues that need to be addressed, and you can be assured that Legacy Plumbing will be my first phone call.
Luis and Steven replaced two water heaters. They were professional throughout the process. Helpful and informative. We would request them again if we need plumbing work in the future.
Enoch & Gerald were very professional and courteous. Enoch solved my water heater problem quickly and did the repairs efficiently. He answered my numerous queries patiently and gave me almost a tutorial on replacing the thermostat on my water heater. I highly recommend him and Legacy.
Our outstanding experience started with Eric. We requested a quote via telephone to replace our aged hot water heater. Eric was extremely informative, forthcoming with important information, and generally pleasant. Our outstanding experience continued when Kelly and Steven arrived. They called a half-hour before arriving at our home as Eric stated in our initial phone call. Both gentlemen were courteous, explained the process, what they were doing, and were professional and highly knowledgeable. In addition to replacing the water heater, they repaired our “water hammer” issue in the master bath without hesitation. Thank you Legacy Plumbing for making our experience enjoyable. We’ve already recommended Kelly and Steven to our neighbor as he needs a new hot water heater as well.
May 2019, Kelly McGinn and Steven Shell installed a new water heater at my primary residence. The service from both of these technicians was excellent. Their attention to the plumbing details is impressive. First, they took out the old water heater. Then they removed the old stand. The galvanized steel replacement stand and the new water heater were installed to code and they explained everything. All of my questions were answered. Kelly has been out to perform service before: I will definitely call him again and I give the highest recommendation to Kelly and Steven. Thanks to both of them.
We saw good reviews on the Web and decided to take a chance with Legacy Plumbing to replace our water heater. From the initial phone call to the final installation, we were extremely satisfied with their service! The ladies in the office were super nice and helpful, both on the phone and via e-mail, and the plumber, Sean, who came to the house to do the job, was very friendly and professional. We had an 8-10 a.m. time slot, and Sean called around 8:15 a.m. when he was on the way and arrived shortly after that. We were told it would take around 4 hours, but Sean knocked it out in less than 3 hours. He took the time to explain everything to us and to answer all our questions. It was obvious that he takes pride in his work. We just couldn’t be more pleased with Legacy Plumbing and won’t hesitate to recommend it to our friends!
Headquarters
1101 E Eldorado Pkwy
Little Elm, TX 75068
Legacy Plumbing Frisco
15222 King Road, STE 1002
Frisco, TX 75034
7:00 AM to 5:30 PM
Monday – Friday
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