Water Heater Repair & Replacement

Hot Water is an essential part of your daily routine, from showering to cooking, we rely on our water heaters to function correctly day and night. When your hot water starts to run cold or your water heater tank is leaking or just needs to be replaced, call Legacy Plumbing. Our expert water heater technicians and friendly staff are here to help you.

Legacy Plumbing will send a friendly, clean, and knowledgeable plumber to your home to repair or replace your residential gas or electric water heater. We always offer prompt, affordable, dependable, expert service you and your family can count on.

There are several indicators when your water heater needs to be replaced. Taking a few minutes to analyze your water heater performance can help you determine if it is time for a replacement. Being proactive now can help eliminate inconvenience or unforeseen damage if your tank should suddenly go out.

Different Types of Water Heaters

GAS WATER HEATERS

Natural gas water heaters are the most common water heater in the North DFW area by-far. Most of these have a rated capacity of 50 gallons. New gas tank-style water heaters have many more safety features than those of the past – the biggest of which is a closed-combustion design. Gas water heaters are efficient and very reliable over the long-haul.

ELECTRIC WATER HEATERS

50 gallon electric tank-style water heaters are also very common. Typically, these are installed in neighborhoods that do not supply gas hookups. These will usually last between 13-15 years before the tank itself starts to leak. It is not uncommon for one of the heating elements or thermostats to fail before that though. This can be changed out without replacing the entire tank.

TANKLESS WATER HEATERS

Tankless technology has been around for a long time, but it is only recently really taking off in the Collin/Denton County area. Many new homes are being built with a natural gas tankless water heater pre-installed. Many of these are installed in the exterior wall, some are installed in the garage, and some are installed in the attic.

Why Legacy?

Better Service

Legacy Plumbing is a Rheem Authorized Professional Contractor, which means we provide and install Rheem electric and gas water heaters because they meet our high standards for safety, reliability, and efficiency.

The Rheem water heaters we offer are made with high-end materials and are more reliable than retail store offerings. Additionally, they are constructed for longer tank life, high performance and lower operating cost.

Better Warranty

The standard warranty that comes with our electric and gas tank-style water heaters is: 8-year Rheem tank and parts warranty and 4-year labor warranty through Legacy Plumbing.

Legacy also offers an extended warranty on our tank-style water heaters, making it a 12-year tank-and-part warranty with an upgraded 6-year Legacy-provided labor warranty. With the extended warranty we install a second high-quality magnesium anode rod that will lengthen the life expectancy of your water heater.

Our specially-trained, knowledgeable Advocates can give you accurate replacement pricing fast and easy over the phone!

Legacy Automatic Advantage

When we install your new Rheem water heater, we will upgrade your water heater installation with:

New Stainless Steel Water Supply Lines
New Quarter Turn Water Shut Off Ball Valve

PLUS: We pull a permit and check the specific code requirements of the city you are located in to make sure everything is done up to code and passes inspection the first time. We dispose of the old, damaged heater at no extra cost.

What if I don’t need a new tank?

Age and lack of hot water are not always indicators of needing replacement. You may just need a repair. We want to provide you with an honest diagnosis and course of action for your water heater that fits your budget and needs. We will NEVER sell you anything you do not need.

Age

A gas water heater is expected to last 10-12 years, while an electric model tends to last 10-15 years. If your heater is getting close to its life expectancy, especially if located indoors or in an attic, it may be prudent to change it before it goes out or starts leaking.

Discolored Water

Do you get tinted water when you open up the hot water tap? Rust-colored hot water is an indication of a bad tank.

Inadequate Temperature

If your hot water is not as hot or if you run out of hot water under normal conditions, it may be time for a new water heater.

Moisture/Puddles

Moisture around the base may signal a slow leak. If the water is pooling around the bottom with no sign of water on the supply lines, then the tank itself if probably leaking.

Don’t wait until you jump into an icy shower at 6 am to decide that it’s time to consult with a plumber. If you are unsure of the condition of your water heater, contact Legacy Water Heaters for more information. We are professional licensed plumbers who can work with you to create a safe and affordable solution for your family.

Is your family running out of hot water? It is typical for the average four-person household in the Dallas-Fort Worth area to use around 2,000 gallons of hot water every month. If you are running out of hot water, we can help! Legacy Plumbing may be able to make repairs to your existing water heater or replace it with a new one.

We are located in Frisco and proudly serve the cities of North Dallas, Collin and Denton Counties and provide same-day service in most cases. When you contact Legacy Plumbing, you can know that you will receive quality, clean, professional care and installation.

Your family’s home and comfort is a top priority for us.

Legacy Plumbing is centrally located to provide fast service to North Dallas and surrounding suburbs. If you are looking for a North Dallas area plumber please call us today or complete our Online Request Form.

Our Service Area

Redefining Service

Sewer,
Drain
& Gas

With our team of expert plumbers, you can trust that we'll be able to quickly and efficiently locate and repair any water leaks you may have. We specialize in yard leaks, slab leaks, water leak detection and pressure reducing valves.

Water
Leaks

Water Heaters

Kitchen & Bath

Light Commercial

See All Services

Legacy Plumbing is a full service company that always guarantees service with integrity. We are active in residential plumbing, and provide our customers with superior plumbing service.

Our Work is Our Word.

Recent Reviews of Water Heater Services

I recently had a hot water heater installed by Legacy Plumbing; the specialist was Johnny Olivera. He was so professional and patient with me explaining every detail of the gas water heater and install. I had a problem with my water shutoff and had to call the city to replace and so thankful he knew what was needed and I was able to get everything replaced at the curb with the city asap. I love the 4 year warranty and service. I was made a believer in Legacy Plumbing yesterday due to Johnny Olivera! I will only call them for my plumbing needs in the future.

Becky Bailey

I usually don’t leave reviews, bad or good. But in this case, I must. Two months ago we had a hot water heater bite the dust. So a new one was needed. Cole and another technician obtained one and returned the next business day to install. I was amazed that they were able to haul that up a attic staircase in my garage which has a 10-11 foot ceiling. No problem. After the installation was complete, the last thing Cole did was leave his card taped to the heater and told me that if I had any problems not to hesitate to call him directly. Two months later, no hot water. I tried to relight it to no avail so I called Cole. He answered, said he was on another job, but that after he got off, he would swing by on his way home (off the clock). Which he did in his personal car. He could not get it lit, but he would have to order parts. He ordered the parts, had them shipped to our house, placed a service call to install those parts, came out, repaired it, done. No hassle whatsoever.
I commend Cole for taking the initiative to please a customer. Pure customer service. Thank you Cole!

Randy Parrott

We saw good reviews on the Web and decided to take a chance with Legacy Plumbing to replace our water heater. From the initial phone call to the final installation, we were extremely satisfied with their service! The ladies in the office were super nice and helpful, both on the phone and via e-mail, and the plumber, Sean, who came to the house to do the job, was very friendly and professional. We had an 8-10 a.m. time slot, and Sean called around 8:15 a.m. when he was on the way and arrived shortly after that. We were told it would take around 4 hours, but Sean knocked it out in less than 3 hours. He took the time to explain everything to us and to answer all our questions. It was obvious that he takes pride in his work. We just couldn’t be more pleased with Legacy Plumbing and won’t hesitate to recommend it to our friends!

Robert Witherspoon

Alan Godes

Connie Barrett

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WATER HEATERS