Water Heater Repair & Replacement

Hot Water is an essential part of your daily routine, from showering to cooking, we rely on our water heaters to function correctly day and night. When your hot water starts to run cold or your water heater tank is leaking or just needs to be replaced, call Legacy Plumbing. Our expert water heater technicians and friendly staff are here to help you.

Your water heater may be out of sight, but it should not be out of mind. If your unit is more than 10 years old, it is time to consider replacing it. Units more than 10 years old are at increased risk for malfunctions. Water heater related failure could cause costly damage to your home.

Check the date. Checking the date of your hot water heater is an important step in home maintenance. You should know the age of your water heater because it can help you decide when you should replace it, before problems arise. To determine how old your unit is, examine your unit for a sticker with a serial number on it. The date will be coded in the serial number. Take note of the manufacturer and reference your owner’s manual or perform an Internet search to find information on your unit’s coding method. If you are unable to determine your unit’s age, contact a Legacy Water Heaters.

Weigh the costs. Water heaters are inexpensive compared to the cost of your home. Water damage from a flooded water heater can ruin carpets, dry wall, and wood surfaces and possibly promote the growth of mold if it’s been leaking.

Legacy Plumbing will send a friendly, clean, and knowledgeable plumber to your home to repair or replace your residential gas or electric water heater. We always offer prompt, affordable, dependable, expert service you and your family can count on.

There are several indicators when your water heater needs to be replaced. Taking a few minutes to analyze your water heater performance can help you determine if it is time for a replacement. Being proactive now can help eliminate inconvenience or unforeseen damage if your tank should suddenly go out.

Different Types of Water Heaters

GAS WATER HEATERS

Natural gas water heaters are the most common water heater in the North DFW area by-far. Most of these have a rated capacity of 50 gallons. New gas tank-style water heaters have many more safety features than those of the past – the biggest of which is a closed-combustion design. Gas water heaters are efficient and very reliable over the long-haul.

ELECTRIC WATER HEATERS

50 gallon electric tank-style water heaters are also very common. Typically, these are installed in neighborhoods that do not supply gas hookups. These will usually last between 13-15 years before the tank itself starts to leak. It is not uncommon for one of the heating elements or thermostats to fail before that though. This can be changed out without replacing the entire tank.

TANKLESS WATER HEATERS

Tankless technology has been around for a long time, but it is only recently really taking off in the Collin/Denton County area. Many new homes are being built with a natural gas tankless water heater pre-installed. Many of these are installed in the exterior wall, some are installed in the garage, and some are installed in the attic.

Water Heater Installation

Why Legacy? Better Service

Legacy Plumbing is a Rheem Authorized Professional Contractor, which means we only install Rheem for tank style, electric and gas water heaters. For tankless water heaters, we install Rheem, Rinaii and Navien brands.

The water heaters brands we offer are made with high-end materials and are more reliable than retail store offerings. Additionally, they are constructed for longer tank life, high performance and lower operating cost.

Better Warranty

The standard warranty that comes with our electric and gas tank-style water heaters is: 8-year Rheem tank and parts warranty and 4-year labor warranty through Legacy Plumbing.

Legacy also offers an extended warranty on our tank-style water heaters, making it a 12-year tank-and-part warranty with an upgraded 6-year Legacy-provided labor warranty. With the extended warranty we install a second high-quality magnesium anode rod that will lengthen the life expectancy of your water heater.

Legacy Automatic Advantage

When we install your new Rheem water heater, we will upgrade your water heater installation with:

New Stainless Steel Water Supply Lines
New Quarter Turn Water Shut Off Ball Valve

PLUS: We pull a permit and check the specific code requirements of the city you are located in to make sure everything is done up to code and passes inspection the first time. We dispose of the old, damaged heater at no extra cost.

What if I don’t need a new tank?

Age and lack of hot water are not always indicators of needing replacement. You may just need a repair. We want to provide you with an honest diagnosis and course of action for your water heater that fits your budget and needs. We will NEVER sell you anything you do not need.

Age

A gas water heater is expected to last 10-12 years, while an electric model tends to last 10-15 years. If your heater is getting close to its life expectancy, especially if located indoors or in an attic, it may be prudent to change it before it goes out or starts leaking.

Discolored Water

Do you get tinted water when you open up the hot water tap? Rust-colored hot water is an indication of a bad tank.

Inadequate Temperature

If your hot water is not as hot or if you run out of hot water under normal conditions, it may be time for a new water heater.

Moisture/Puddles

Moisture around the base may signal a slow leak. If the water is pooling around the bottom with no sign of water on the supply lines, then the tank itself if probably leaking.

Replacing an older hot water heater in your home is a great step in preventing costly home repairs in the future. It also ensures that your family will continue to enjoy the comfort of hot water. The average four-person household in the Dallas-Fort Worth area will use around 2,000 gallons of hot water every month. Beyond the luxury of warm baths, hot water is also used to pre it pare meals, do laundry and wash dishes.

We are located in Frisco and proudly serve the cities of North Dallas, Collin and Denton Counties and provide same-day service in most cases. When you contact Legacy Plumbing, you can know that you will receive quality, clean, professional care and installation.

Your family’s home and comfort is a top priority for us.

Legacy Plumbing is centrally located to provide fast service to North Dallas and surrounding suburbs. If you are looking for a North Dallas area plumber please call us today or complete our Online Request Form.

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Recent Reviews of Water Heater Services

This morning I had the unpleasant surprise of no hot water. My husband was out of town and could not be reached. Legacy Plumbing had replaced our water heater several months ago. I had gone up into the attic and called Legacy to ask if someone could call me back when they had time to tell me what I should be looking for and if I should schedule an appointment. I was fortunate enough to have the patient, pleasant and knowledgeable Carmesha answer the phone at Legacy. She said the small amount of water in the pan under the water heater had probably gotten in during heavy rain. She explained that I needed to mop up the small amount of water in the pan with paper towels, thoroughly dry the water sensor that was in the pan, unplug the FloodStop unit, replace the batteries in the FloodStop Unit, replace the water sensor etc. She even called me back a little later to make sure I was able to do all that and that it was working. What a wonderful example she is. Thank you.

Cindy Clark

I had an excellent team today that replaced a water heater. Wayne, Steven and Eric were first class professionals from start to finish. I would totally recommend them for all your plumbing needs.

Linda Weaver

Legacy Plumbing technicians Jeremy and Andre installed my new water heater yesterday and the entire process was stress free and reassuring! Legacy handled my request for immediate service quickly. Andre and Jeremy were trustworthy and knowledgeable. They surpassed my high standards of service! It is beneficial and worth the investment in my home to pay for quality products and service. I would use Legacy Plumbing again, and highly recommend them to others.

Amy S.

We had to replace our water heater and Ahndre and Jeremy did a fantastic job. They arrived within the time frame agreed and were done with the entire project in just slightly over 2 hours. They were very professional and explained everything I needed to know. The pricing was better than I received from other companies. I would highly recommend Legacy Plumbing.

Sergio Garcia

Matthew and Henry did a fantastic job to correct a hot water plumbing problem. They isolated the problem, evaluated the best approach to fix it , efficiently made the necessary repairs while they communicated their plan of action.

Thank you again for your help.

A.Dardras

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1101 E Eldorado Pkwy
Little Elm, TX 75068
469-389-4020

Legacy Plumbing Frisco
15222 King Road, STE 1002
Frisco, TX 75034
972-752-6537

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