City Water Rebate Programs

City of Allen Water Programs

SMART Irrigation Technology Equipment – A rebate of 50% of the cost up to a maximum of $125 for installation of qualifying SMART irrigation technology equipment.  The cost may include installation hardware and installation costs incurred by a licensed irrigator.

Pressure Reducing Valve – Only a licensed plumber that is registered in the City of Allen can install a Pressure Reducing Valve (PRV) for your home.  A rebate of up to $125 is available to eligible residents who install a PRV to reduce the pressure on their home to a set amount.  Eligible homes must have a water pressure over 80psi according to the city map.

Rain & Freeze Sensor – A rebate of up to $50 is available for installing a qualifying rain and freeze sensor on your established irrigation system that was installed prior to November 1, 2004.

Rain Barrel – A rebate of up to $25 each for up to two rain barrels is available through the H20me Improvement Rebate Program.

Low-Flow Toilet – Through the H20me Improvement Rebate Program, Allen residents can receive up to $100 for replacing an existing high volume toilet with a new WaterSense labeled toilet.

Water-Efficient Washing Machines – The H20me Improvement Rebate Program offers $75, $100, or $125 to residents that purchase qualifying water efficient clothes washer.

City of Dallas Water Programs

Free Irrigation System Check-ups – Dallas Water Utilities is conducting free automatic irrigation system check-ups.  These check-ups can improve the efficiency of your existing irrigation system by identifying programming errors, leaks in the system, broken or misaligned equipment, problems with pressure, or coverage problems.  The Irrigation Specialists will also make recommendations such as programming, turf water requirements, possible equipment upgrades, or repair and maintenance tips. For more information or to schedule your automatic sprinkler system check-up, call 214-670-3155 or sign up using the Irrigation System Check-Up Contact Form.

New Throne for Your Home Toilet Replacement Program – The City of Dallas now offers FREE high-performance toilets.  These new ProFlo PF1400 WaterSense certified toilets ensure great performance and reduce water consumption.  You can apply to receive up to two toilets.  This program does not replace existing 1.6 gallons per flush toilets.  A rebate option is also available for up to $90 per toilet (excluding taxes).  Customers are responsible for picking up the toilets, having them installed, and disposing of the old toilets.

Customers qualify if they are customers of City of Dallas Water Utilities and own or rent a home that was built prior to 1994.  Customers do not qualify if they have already received a low-flow toilet through any other City of Dallas program, have existing low-flow or high-efficiency toilets, or own/rent a home whose bathrooms were built after 1992.

To apply for the Voucher Option, complete the online toilet voucher application.  If you rent your home you must attach a Landlord Consent letter from the owner agreeing to the installation of new toilets.  Once the application is approved, a voucher will be mailed to you along with a map of available locations within ten business days of receipt of your application.  Present the voucher to the retailer when you pick up your free toilet(s).

To apply for the Rebate Option (credit on your water bill) – First, purchase your toilets. Complete the online toilet rebate application. Attach a copy of your purchase receipt. The receipt must indicate the toilet purchased. The rebate will appear in the form of a credit on your water bill. The credit will be for the amount of $90 per toilet (up to two) or the purchase price of the toilet (excluding taxes), whichever is less. You must apply for a rebate within six months of the date on your receipt.

Minor Plumbing Repair – The Minor Plumbing Repair Program offers assistance with minor plumbing problems and fixtures that may cause water waste and higher water bills.  The low-flow water use fixture packages to include: low-flow toilets (limited 2 per household), faucet aerators, and low-flow shower heads. Repairs include leaking faucets (indoor/outdoor), hose bib leaks (indoor/outdoor), easily-accessible pipe joint leaks, and/or fixture replacement.

The Minor Plumbing Repair Program does not include performing emergency repairs, repairing plumbing problems involving gas, repairing plumbing problems that involve any kind of sewer/wastewater work, work involving garbage disposals, repairs involving washing machines, or repairs that require work behind walls, under the house or underground.  It is a requirement that the area where work is to be done must be clean and structurally sound.

Additionally, in order to ensure that Minor Plumbing Repair Program repairs and fixture replacements are made properly and in a timely manner, all MPR customers must agree to a follow-up inspection by City Staff.  An Inspector will contact you within 3 weeks of completion of your project.  If you are unable to be contacted, the City of Dallas reserves the right to bill you for all repairs, fixture replacements and labor charges incurred.  In addition, the 90-day warranty on all work performed and one year warranty on materials will be voided if a follow-up inspection is not performed.

To qualify, participants must be Dallas Water utility customer, meet the U.S. Department of Housing and Urban Development income guidelines, and homeowners must reside on the property.  For more information, contact the Minor Plumbing Repair Program Coordinator at 214-671-8083 or 214-670-3155 or visit the website at savedallaswater.com/rebates-and-incentives/mpr/.

Town of Fairview Water Programs

Pressure Reduction Rebate Program – This program started June 5, 2007, in which the rebate will apply only to approved pressure reduction devices purchased on or after this date.  Rebates will be in the amount equal to the purchase price of the pressure reduction device or $150, whichever is less and will be given in the form of a credit to the applicant’s water utility account.   To be eligible, a resident must have an active and up-to-date Town of Fairview residential utility account, have initial water pressure of 90psi or higher, and submit the application within 120 days of purchase on an official completed town rebate form.

Rain Barrel Program – This program started May 4, 2005, and will only apply to approved rain barrels purchased on or after this date.  All rebates are subject to the availability of funds during any given fiscal year and requests will be processed and funded on a first-come, first-serve basis.  Rebated will be given in the amount equal to the purchase price or $50, whichever is less and will be applied in the form of a credit to the applicant’s stormwater utility account.  To be eligible, a resident must have an active and up-to-date Town of Fairview residential stormwater utility account, the application must be received within 120 of purchase and be submitted on an official completed town rebate form, and no more than two rain barrel rebates per physical address shall be granted.

Rain and Freeze Sensor Rebate Program – This program started on May 4, 2005, and applies only to approved irrigation systems installed on or after this date.  All rebates are subject to the availability of funds during any given fiscal year and requests will be processed and funded on a first-come, first-serve basis.  Rain and freeze sensor rebates will include the price of a qualifying rain and freeze sensor, installation hardware, and installation costs incurred by a licensed irrigator up to a maximum of $50 per residential utility account. Only new, qualifying models of rain and freeze sensors will be eligible for the rebate, go to www.fairviewtexas.org to see a list of qualifying freeze sensors.  To be eligible for the rebate, residents must have an active and up-to-date Town of Fairview residential utility account, not already have a rain and freeze device installed, complete the application within 120 days of purchase and submitted on an official completed town rebate form, and no more than one rain and freeze sensor rebate per physical address. Homeowners’ associations with current town utility service are eligible for one rain and freeze sensor per water utility account.

Washing Machine Rebate Program – This program began on May 4, 2005, and applies only to approved washing machines purchased on or after the date of program initiation.  Only new, qualifying models of washing machines will be eligible for the rebate in which a new high water-efficient washing machine must replace a low water-efficient washing machine.

All rebates in this program are subject to the availability of funds within any given fiscal year in which requests are processed on a first-come, first-serve basis.  Approved rebates will be in the amount equal to the purchase price or $50, whichever is less and will be applied in the form of a credit to the applicant’s water utility account.  No more than one washing machine rebate is allowed per physical address and to be eligible, a resident must have an active and up-to-date Town of Fairview residential water utility account and must fill out the application within 120 days of purchase and submit on an official completed town rebate form.

City of Frisco

Free Irrigation Check-ups – A free check-up is performed by the City of Frisco’s Irrigation Specialist.  The check-up typically takes between 30 minutes to an hour and the Specialist will teach you how to find and repair minor broken or misaligned sprinkler heads, make scheduling adjustments to your controller, and increase your water-use efficiency outdoors with retro-fit devices like a smart controller or a rain and freeze shutoff sensor.  To schedule your free appointment, contact at 972-292-5800 option 5 or send an email to waterwise@friscotexas.gov.

Smart Controller Program – The Smart Controller Program enables homeowners to register their smart controllers with the city.  The registration program includes programming assistance, an irrigation check-up, and a smart controller home yard sign.  A smart irrigation controller is a sprinkler system clock that adjusts watering run times by using weather data.  Having a smart controller in place can reduce water usage by nearly 30 percent.  To understand more about how smart controllers work, visit Frisco Water Resources.

Once registered with the city of Frisco, your system can irrigate with some flexibility to the city’s watering restrictions.  You can set your controller to operate around the no watering times as set forth by the city.  In addition to working around the city’s watering restrictions, residents who retrofit with a smart controller can receive a one-time $100 rebate incentive on their water bill after registering the controller with the city’s Smart Controller Program.  Be sure to send in your proof of purchase and the proof of subscription to a weather-based signal with the Retro-Fit Home Application.  If you already have a smart controller, you can still register it with the city’s program and you must submit proof of subscription to a weather-based signal.  To register your smart controller or take advantage of the rebate, you can submit your information to the following:

Free Showerheads – While supplies last, the City of Frisco is offering to trade up your current shower head to a water-efficient shower head for free.  To take advantage of this offer, simply take your current showerhead and your latest Frisco water bill to the Public Works facility at 11300 Research Road Frisco, 75034 between 8am and 5pm Monday through Friday.  There are two shower heads to choose from.  The first is white and uses 1.5 gallons per minute (gpm) and the second one is chrome/silver that uses 1.75 gallons per minute (gpm).  By switching your showerhead, you could reduce your indoor water usage by up to 40%.

The City of Frisco WaterWise Program hosts a variety of workshops for all Frisco residents to educate on water-saving techniques and conservation principles to help preserve and protect water resources.  To see upcoming events, visit

City of McKinney

McKinney residents can receive up to $150 in rebates for upgrading established irrigation systems with an ET controller and/or a rain and freeze sensor.  This only applies to established irrigation systems as new irrigation systems are required to have these controllers and sensors.  Residents can also receive a watering day exemption by registering an ET controller each year.  The ET controllers and rain and freeze sensors must be selected from a city-approved list and be installed by a licensed irrigator.

Residents can also take advantage of a discounted irrigation check-up.  A license irrigator will come to your home, evaluate your current landscape and irrigation system, identify areas for improvement and provide a watering schedule that will save water and money.

https://www.mckinneytexas.org/index.aspx?NID=516 – List of City Approved Controllers/Sensors

https://www.mckinneytexas.org/index.aspx?NID=517 – Information on ET Controller Rebate Only

https://www.mckinneytexas.org/index.aspx?NID=519 – Information on Rain/Freeze Sensor Rebate Only

https://www.mckinneytexas.org/index.aspx?NID=520 – Information on WaterSmart Check-Up

City of Murphy

The City of Murphy allows for customers who have suffered an excusable defect to receive a leak adjustment – these leaks have to be a threat to health and safety.  Customers can fill out a leak credit application and send it to the city for credit.  The customer must prevent the proof of a repair of the leak to the Customer Service Department and the credit will be applied to the customer’s water statement.  Leak credits are based upon water usage consumption for two months prior to the month of the leak and the month after the leak.  Only one credit per 12 month period is allowed.

City of Plano

Water Retrofits – The city offers to replace low-flow shower heads, toilet flappers, kitchen faucet aerators, bathroom faucet aerators at no charge.  Additionally, the city also provides toilet leak detection tablets and rain gauges.  Customers wishing to participate in this program can go to the Customer and Utility Services Department at Plano Municipal Center, 1520 K Ave, Plano 75074 from 8am to 5pm Monday-Friday. (Source:https://www.plano.gov/DocumentCenter/View/1020)

Rain/Freeze Sensor Water Rebate Program –  The city of Plano will issue a $50 water utility credit for one rain/freeze sensor installed on already existing irrigation systems that is purchased from any retailer located within the city limits.  Applications can fill out the application online at www.plano.gov/water or contact the Environmental Education and Community Outreach office at 972-769-4130, the application must be received within 120 days from the purchase date and take 30 days to process.  All rebated are on a first-come, first-serve basis. Applications can be mailed or dropped off at: Water Conservation Rebate Program 4200 W. Plano Parkway Plano, TX 75093 or emailed to waterrebates@plano.gov. Source (https://www.plano.gov/DocumentCenter/View/3040)

Rain Barrels – The City of Plano will issue a $25 water utility credit for up to two rain barrel installations per household.  Residents must provide proof of purchase of proof of enrollment in/from Rain Barrel Workshop which is offered by the City of Plano or through Texas AgriLife.  The Rain Barrel Rebate Applications can be found online at www.plano.gov/water or by contacting the Environmental Education and Community Outreach office at 972-769-4130.  Applications must be received within 120 days from the date of purchase or date of workshop attendance.  Applications should be sent to or dropped off at Water Conservation Rebate Program 4200 W. Plano Parkway Plano, TX 75093 or can be emailed to waterrebates@plano.gov.  Source (https://www.plano.gov/DocumentCenter/View/3041)

High-Efficiency Toilet –   The city of Plano will issue a credit to water utility accounts in the following amounts: $100 credit for the 1^st high-efficiency toilet installed, $75 credit for the 2^nd high-efficiency toilet installed, and $50 credit for the 3^rd high-efficiency toilet installed.  Beginning October 1, 2013, only new, WaterSense labeled high-efficiency toilets will be eligible for a rebate.  The list of WaterSense labeled high-efficiency toilets can be found atwww.epa.gov/watersense/products/toilets.html.  Residents must complete the High-Efficiency Toilet Application which is available online at www.plano.gov/water or by contacting the Environmental Education and Community Outreach office at 972-769-4130.  Applications must be received within 120 days from the date of purchase or date of workshop attendance.  Applications should be sent to or dropped off at Water Conservation Rebate Program 4200 W. Plano Parkway Plano, TX 75093 or can be emailed to waterrebates@plano.gov.  Source (https://www.plano.gov/DocumentCenter/View/3042)

City of Richardson

Indoor Water Conservation Kits – The City of Richardson offers household water conservation kits for $8.00 that includes 2 massage showerheads with a rating of 1.5GPM, 2 faucet aerators with a rating of 1.0GPM, toilet tank bank, a kitchen faucet aerator with a rating of 1.5GPM, a leak detection pack, and a flow meter bag.

Outdoor Water Conservation Kits –  The City of Richardson also offers an outdoor water conservation kit which aids in effective irrigation for $5.00 that includes a soil moisture meter probe, a deluxe 7 spray hose nozzle, and a rain gauge.

Both kits can be purchased at two locations: