Water Heater Repair & Replacement

I called few plumbing serveice over the weekend to have my 2-unit garage water heaters fixed before thankgsgiving. Not only “Legacy Plumbing” replied on the same day, but I also got a clear recommendation on what I need, and a quote that was very close to what I expected. On Monday the team showed up earlier than promised, answered all my questions and did a very proffesional installation. I am Very happy with the service I received and will be using Legacy exclusively in the future. Thank you Legacy Plumbing

This morning I had the unpleasant surprise of no hot water. My husband was out of town and could not be reached. Legacy Plumbing had replaced our water heater several months ago. I had gone up into the attic and called Legacy to ask if someone could call me back when they had time to tell me what I should be looking for and if I should schedule an appointment. I was fortunate enough to have the patient, pleasant and knowledgeable Carmesha answer the phone at Legacy. She said the small amount of water in the pan under the water heater had probably gotten in during heavy rain. She explained that I needed to mop up the small amount of water in the pan with paper towels, thoroughly dry the water sensor that was in the pan, unplug the FloodStop unit, replace the batteries in the FloodStop Unit, replace the water sensor etc. She even called me back a little later to make sure I was able to do all that and that it was working. What a wonderful example she is. Thank you.

I had an excellent team today that replaced a water heater. Wayne, Steven and Eric were first class professionals from start to finish. I would totally recommend them for all your plumbing needs.

We had to replace our water heater and Ahndre and Jeremy did a fantastic job. They arrived within the time frame agreed and were done with the entire project in just slightly over 2 hours. They were very professional and explained everything I needed to know. The pricing was better than I received from other companies. I would highly recommend Legacy Plumbing.

Matthew and Henry did a fantastic job to correct a hot water plumbing problem. They isolated the problem, evaluated the best approach to fix it , efficiently made the necessary repairs while they communicated their plan of action.

Thank you again for your help.

Legacy did a great job at replacing my hot water heater. They were on time, friendly and efficient. Luis seemed experienced and knowledgeable
He and his assistant went the extra mile. Thanks!

Luis is currently installing a water heater in my home as we speak. I’ve owned homes throughout the US and have had multiple projects through the years and have never had a technician as professional, knowledgeable and courteous as Luis. He is truly an asset to Legacy plumbing. Legacy plumbing is by far the ABSOLUTE BEST!!! I would ONLY recommend Legacy for any plumbing need.

We recently had to replace our water heater and used Legacy Plumbing for the first time. We were extremely pleased with the prompt service. Kelly McGinn was our plumbing technician. He was extremely knowledgeable, great down to earth personality, with superior craftsmanship. He was also very helpful in explaining the operation and maintenance of the hot water heater. I would highly recommend Legacy Plumbing to all relatives and friends. Thanks Kelly for the great job and service. Tim McNulty

Canon and Jordan did a great job installing our new water heater.

On May 11, I experienced a leaking hot water heater requiring immediate attention. I called Legacy Plumbing and they bent over backwards to provide a technician the same day. Master technician Johnny Olivera was available at my request, and he and his technician partner arrive the same day. They replaced two hot water heaters and worked well into the evening, keeping me apprised at every step of the way. They were knowledgeable, efficient, and very thorough. This is my second experience with Mr. Olivera, and if given the option, will continue to request his services.

I could not be more pleased with Johnny Olivera and Legacy Plumbing and the services they provide. I give them my highest recommendation.

Legacy plumbing is the best. Mike installed water heaters and rebuilt my outside shut off valve, Steven came out following the recent subzero temperatures to adjust one of my outdoor faucets and change out a toilet intake valve; all jobs done professionally and timely.

As always, I had a fantastic experience with Legacy
Plumbing. Johnny Olivera and his assist tech, Steven, came out to replace my water heaters on Sat. 2/27. They arrived within the scheduled window, called first and ensured they came in our home safe (wearing masks) and clean (with shoe booties). Both gentlemen were very professional, explained everything to me in advance, verified cost estimates and ensured I had all of my questions answered. Their work was done impeccably and I couldn’t be more pleased. Johnny and Steven were very pleasant to work with and I would recommend them and Legacy to others with plumbing needs. Thank you.

Legacy plumbing has exceeded my expectations on their knowledge, professionalism, courteous manner, prompt scheduling and cleaning up after the job. I can’t thank Enoch, Alex and Mathew enough. I required several repairs to my home and was able to schedule them quickly. And during the freeze, Enoch actually guided me with our water heater assisting us during my emergency chaotic time. He went beyond in every way to assist me during this traumatic ice storm. A huge thank you to Legacy Plumbing and their staff always friendly and helpful.

Liz

Just had a new water heater installed today. Two service representatives came out. They were both very professional, on time, knowledgeable and extremely courteous. They didn’t leave a mess and they informed me of all costs before starting the job. They didn’t push any extras but offered extra coverage of 4 years ONLY if I wanted it. Johnny Olivera was one of the plumbing specialists, the other young man was awesome too but I don’t recall his name…. Sorry. Anyway I will definitely use Legacy Plumbing again. The entire experience from scheduling with Kamisha to the finished product was excellent

I needed an old hotwater heater replaced with a new one installed. Kelly and Brandon came right on time and got the job done professionally, friendly, and efficiently. And they went beyond the call of duty. I had some large cardboard boxes that I was planning to break down after they left. Kelly broke them down for me and loaded them on the Legacy’s truck to haul to their recycle bin. He also contacted Moen for replacement fixtures for my kitchen and bath. The water is now hot. I could not be more pleased.

I had an excellent team today that replaced a water heater. Wayne, Steven and Eric were first class professionals from start to finish. I would totally recommend them for all your plumbing needs.

Unfortunately, we purchased a house with a lot of issues, one being that we needed 2 hot water heaters replaced within the first year. After having a few negative experiences with other local plumbing companies I finally found Legacy by reading reviews. Besides having sincere positive reviews; I was impressed with their monthly missions giving back to the community. It has been a very positive experience from the start with Meagan and ending with Brandon and Jose installing my new hot water heaters last Friday. For the first time in 9 months, I have had a full hot shower! Not only did Brandon and Jose explain everything they were doing; they also answered all of my questions. You may pay a little more, but you get what you pay for. I have a few other plumbing issues that need to be addressed, and you can be assured that Legacy Plumbing will be my first phone call.

Luis and Steven replaced two water heaters. They were professional throughout the process. Helpful and informative. We would request them again if we need plumbing work in the future.

Our outstanding experience started with Eric. We requested a quote via telephone to replace our aged hot water heater. Eric was extremely informative, forthcoming with important information, and generally pleasant. Our outstanding experience continued when Kelly and Steven arrived. They called a half-hour before arriving at our home as Eric stated in our initial phone call. Both gentlemen were courteous, explained the process, what they were doing, and were professional and highly knowledgeable. In addition to replacing the water heater, they repaired our “water hammer” issue in the master bath without hesitation. Thank you Legacy Plumbing for making our experience enjoyable. We’ve already recommended Kelly and Steven to our neighbor as he needs a new hot water heater as well.

May 2019, Kelly McGinn and Steven Shell installed a new water heater at my primary residence. The service from both of these technicians was excellent. Their attention to the plumbing details is impressive. First, they took out the old water heater. Then they removed the old stand. The galvanized steel replacement stand and the new water heater were installed to code and they explained everything. All of my questions were answered. Kelly has been out to perform service before: I will definitely call him again and I give the highest recommendation to Kelly and Steven. Thanks to both of them.

We saw good reviews on the Web and decided to take a chance with Legacy Plumbing to replace our water heater. From the initial phone call to the final installation, we were extremely satisfied with their service! The ladies in the office were super nice and helpful, both on the phone and via e-mail, and the plumber, Sean, who came to the house to do the job, was very friendly and professional. We had an 8-10 a.m. time slot, and Sean called around 8:15 a.m. when he was on the way and arrived shortly after that. We were told it would take around 4 hours, but Sean knocked it out in less than 3 hours. He took the time to explain everything to us and to answer all our questions. It was obvious that he takes pride in his work. We just couldn’t be more pleased with Legacy Plumbing and won’t hesitate to recommend it to our friends!