From office staff, Chris, the technician...so accommodating! Matthew explained the process all the way through. Very knowledgeable, very professional!
I just used Legacy Plumbing last week for a slab leak. They were knowledgeable thorough, honest, explained everything and their quote was right on. They were extremely neat and cleaned up before they left. I don't know what their prices are for basic plumbing, but I won't go anywhere else for big jobs.
It was the most professional job I have ever experienced from a tradesperson. I was informed beforehand what the cost would be. Sam explained everything to me in detail, and cleaned up everything after completion. He took care of all the necessary permitting. He actually fixed a number of things which were wrongly done by those construction crews. You truly do get what you pay for with this company.
Our experience with these guys was very positive! We had a hot water leak under our home's slab, which was rather stressful. Wayne took the time to explain everything in-depth, discussed all the options and the pricing. He was extremely knowledgeable, professional, informative, and honest. We were very happy with the pricing, and the amount of time it took to complete the project successfully. The apprentice, Schuyler, was also very professional and helpful! I would definitely go to these guys for any future repairs, and would highly recommend them to all my friends and family! It's great to have found such honest, hardworking, and knowledgeable folks that can be relied on for home repairs. Thank you guys!
Highly professional and competent outfit. Very efficient and informative from first call with receptionist through to end of service call with Taylor. Taylor arrived on time, performed diagnosis on various issues, and prepared estimates. We discussed options and selected services to be performed. The services were executed and the work sites were left in clean condition. Taylor was very forthcoming and answered many questions which allowed me to identify, plan for, and focus on potential future issues. Overall very helpful and professional.
We had a leak in the front flower bed and on a referral we called Legacy Plumbing. From beginning to end we had exemplary service. On time arrival, details every step of the way of what he was going to do, explained in terms we could understand, and charges were completely explained. Taylor was very professional, and always concerned that we were ok with what they were doing. We will definitely have Legacy Plumbing our plumbers for any other plumbing needs and recommend them to anyone needing a plumber.
It was a pleasure dealing with Legacy Plumbing. I called the company and the scheduler was knowledgeable, friendly, patient (I had a number of questions) and then booked the job in a manner that worked with our schedule (no voice mail, no call backs, no talking to a machine - a real person!). The techs called before arriving, showed up on time, were courteous, professional, knowledgeable and had did very well from a customer service, advice and install aspect. They were able to offer advice as to the right solution and also helped to remedy a future problem that was not part of the scope of work. It was a pleasure using Legacy Plumbing!