Canon & Matthew are a great team! They solved our slab leak problem efficiently & quickly. They were very informative about what & why they were doing to resolve the leak. They left their work area clean & spotless!
Bob & Jan,
Plano
Canon & Matthew are a great team! They solved our slab leak problem efficiently & quickly. They were very informative about what & why they were doing to resolve the leak. They left their work area clean & spotless!
Bob & Jan,
Plano
Great service! Leak in a pipe above my ceiling and had extreme water damage. Saw Legacy Plumbers on the internet and called them from BBB rating. Amber was wonderful and Lee arrived on time & explained everything. I will definitely use them again. Very, very pleased.
Excellent service .!!
Very friendly and knowledgable crew.
I have used Legacy Plumbing for several years now for 4 or 5 jobs and I've always been 100% satisfied with their service. Great folks to work with! Very professional and friendly, they always use "booties" on their shoes and clean up when finished.
Gary
Doug is very helpful and professional. He listed what options we have and fix the one we want. It's easy to make appointment too. Excellent and super helpful receptionist.
Daniel was very enthusiastic and conscientious. We really appreciate the quality of his work. I would like to have him come back every time we need help.
Legacy is an organized outfit - from scheduling the visit, to replacing my shower valve, to the promptness of the service visit - a well done process! Matt was a very courteous, efficient member of the Legacy team and swiftly fixed replaced the valve. The rate was reasonable. This was the second time we have had them service our house - first time was a slab leak. Highly recommend them.
Matt was an awesome tech! Great attitude and work ethic and a job "job well done!" All the way from the very first phone call to Matt leaving my bathroom cleaner than it was when he got there! I was very happy with the service and the explanations as well as some tips to keep everything working smoothly. I usually dread plumbing related work, but not now. I am in the process of getting booked for more work that needs to be done!
Lee was so quick I couldn't believe it. He was on time, called before he came and was very courteous!
I would highly recommend.
I called Monday morning because I thought we had a leak, my appointment was for Wednesday, they ended up calling me Monday afternoon because they had a cancellation, and they came right away. Daniel was the person who helped me, and he was very nice! He didn't leave until he knew exactly what the problem was.
The tech was prompt and VERY courteous! He diagnosed our issue immediately and went right to repairing it. I was very impressed with Legacy as a company - they respond immediately and are very thorough. Most of all they understand the importance of providing great customer service!
Great experience with Lee. He quickly and efficiently put in a new water heater for us. Neat, clean and considerate all the way. Thanks
Legacy is a company that provides honest, friendly and professional service.
Matt did an excellent job! I will be using Legacy Plumbing from now on.
Sean was very professional and efficient. Appreciate the help.
Friendly staff that fixed my the problem. Thanks so much.
Outstanding! Doug did an excellent job! Answered all of our questions. A1 service!
Legacy plumbing will always be the group I turn to for plumbing problems and maintenance at my home. It was a positive experience from the first phone call to working with the man who came to fix our problems. The very pleasant and straightforward way Chris handled my initial phone call left me with not only all the information I needed but confidence the problems would be handled with no surprises when it was time to pay the bill. She listed as many scenarios as possible with a price attached to each one. Doug made sure I new exactly when he would arrive and he did arrive then. He was also terrific in explaining why I was having a problem and several wats to fix the problems. I very much appreciated the level of professionalism and care. I rate it nothing less that excellent!
I have used Legacy on a few occasions and they are always impressive from all aspects of their service. Last job I had both water heaters replaced and again, they were professional and did a great job.