Our COVID Response

At Legacy Plumbing, the health and well-being of our customers, teammates, and communities is our top priority.

On behalf of everyone at Legacy Plumbing, our hearts go out to all those impacted by COVID-19. We are dedicated to ensuring the health and safety of our employees, customers, and the community. Legacy is constantly monitoring the situation to ensure we are taking all necessary precautions to keep everyone safe. 

We understand the concern and uncertainty surrounding the coronavirus and are committed to being responsive to the needs of our customers and co-workers.

As a company that is founded on servicing personal homes and businesses, we are asking customers to notify us if anyone has had symptoms that the CDC has identified as being related to the virus.

Symptoms may include fever, cough, or shortness of breath within the last 14 days. We appreciate your honesty and assistance as we do our part in helping to end this outbreak.

Our Commitment to Employees, Customers & Community

  • Our advocates are asking all customers to notify us if anyone in their home has had symptoms that the CDC has identified as being related to the virus.
  • We are asking that any team member who is showing any signs of infection to stay at home until cleared by a physician to return to work.
  • All work surfaces and especially high-touch surfaces at our office are being sanitized multiple times per day
  • All fleet vehicles will be sanitized multiple times per day. Minimally, in the morning before the start of the shift, the inside of the vehicle cab will be thoroughly sanitized and the back of the truck will be sprayed with Lysol.
  • Whenever possible, all team members should apply the social distancing of six feet from another person
  • Until further notice, we are cancelling all group meetings and planned gatherings
  • We have spread out all office employees to more distant locations to prevent close contact.
  • All field employees will continue good hygiene practices by washing hands as often as possible, wearing gloves, using hand sanitizer and sanitizing areas before we begin work as well as after we finish the work.
  • All field employees will wear nitrile gloves and shoe protectors. We also recommend field employees wear a respirator for the safety and security of our employees and our customers while inside the customer’s home and any time the technician is working around hazardous material.
  • To minimize the possibility of sharing a surface, field employees have the option of giving the customer a plastic baggie (which the customer will pull from a box to ensure that we have not touched the baggie chosen) which we will then place our tablet into for signature on our screen. Once the customer has signed the screen, we ask that they hold the baggie in a manner that we can reach in without touching the baggie to retrieve our device

Wahing Hans

Our Work is Our Word.

General Plumbing
My wife and I wish to extend our appreciation to Tony and Legacy Plumbing for another job well done. My wife is disabled and for that reason is particularly dependent on reliable plumbing services. Everyone at Legacy is great to deal with, but we have taken a particular liking to Tony. He is always so pleasant and professional. Shows-up on time, works hard, is willing to discuss our plumbing problems, and offer suggested alternatives. We really appreciate that. We are members of the Legacy preferred customers group and will continue to use Legacy for our plumbing needs. Many thanks.
Robert
General Plumbing
I was fortunate enough to have Enoch do the repair. He was punctual, courteous and pleasant. He explained what he was going to do and if that wasn't the issue what the next step would be and the cost. I highly recommend Legacy and hope you are fortunate enough to have Enoch on your service
Leif
General Plumbing
Today is a rainy day. Wayne came out and fixed washer connection faucet. He is very professional and knowledgeable. Thank you so much that you have a wonderful employee.
Soon