Just had a new water heater installed today. Two service representatives came out. They were both very professional, on time, knowledgeable and extremely courteous. They didn’t leave a mess and they informed me of all costs before starting the job. They didn’t push any extras but offered extra coverage of 4 years ONLY if I wanted it. Johnny Olivera was one of the plumbing specialists, the other young man was awesome too but I don’t recall his name.... Sorry. Anyway I will definitely use Legacy Plumbing again. The entire experience from scheduling with Kamisha to the finished product was excellent
Extremely well pleased with Legacy Plumbing. Called them on a Monday morning and was given an arrival time of noon. They called later and adjusted the arrival time to 11:00. Arrived on time and fixed the leaking toilet tank. Ensured the area was clean at completion of job. I highly recommend Legacy for plumbing needs. This was not the first time I have called Legacy.
Johnny Olivera did a great job for us! Thanks.
Tony and Gerald recently replaced our 20 year old water heater with a brand new high quality Rheem. They did a great job while answering all my questions, and I had more than a few. You can check all the "good service" boxes with these guys, arrived on time, friendly, clean, ready to go, COVID safe protocol, made quick work of removing the old unit and professionally installed the new water heater plus an extra valve I requested.
Great service, we are glad to recommend Legacy Plumbing - Tony and Gerald in particular.
I needed an old hotwater heater replaced with a new one installed. Kelly and Brandon came right on time and got the job done professionally, friendly, and efficiently. And they went beyond the call of duty. I had some large cardboard boxes that I was planning to break down after they left. Kelly broke them down for me and loaded them on the Legacy's truck to haul to their recycle bin. He also contacted Moen for replacement fixtures for my kitchen and bath. The water is now hot. I could not be more pleased.
5-Stars to Sam, Alex and Legacy Plumbing. First time with Legacy Plumbing – total water heater replacement and new install. Sam and Alex did a GREAT job! They were prompt, courteous, and professional…and very knowledgeable and skilled (easily able to handle every contingency as needed). Legacy was also able to make this a priority work order; and the wonderful customer service (and HOT water!) was greatly appreciated. Check the dates on your water heater…if already in the 8-10 year range, call Legacy in advance. *An early install always beats a replacement after corrosion/flooding!!! We'll gladly use Legacy for future plumbing needs.
We had an issue with an outdoor faucet & called Legacy. Friends had used their services & were very happy. Johnny Olivera was our technician & quickly identified the issue & took care of it. We’re very happy with their service & highly recommend them.
First time using Legacy... we already knew the problem, and Eric suggested ways to help our situation and gave us a quote over the phone. We were able to make an appointment fairly quickly, giving us a two hour window. We got a text stating the tech is on his way and gave us a link to his profile to view online. We felt they communicated very well, and the whole experience was great. They even offered us a 10% off! Will definitely use again. Thanks LP!
First time using Legacy Plumbing and we totally, totally satisfied. Canon and Steven diagnosed the problem, explained in simplified detail what the problem was, as well as the possible remedies. Explaining the issue so clearly allowed us to make an informed decision and to resolve the issue. They were prompt, very knowledgeable , personable and a pleasure to do business with. We will only use this firm for our future plumbing needs. Many thanks.
We have worked with Legacy for many years and on various projects. They are professional, do good work and treat us fairly. We've been fortunate enough to have Wayne help us out several times.
We've also asked for help on plumbing issues that weren't necessarily in their scope. Theron always steps in and helps with his insight and knowledge.
They are greatly appreciated.
We had reworked a main drain from the kitchen years ago and it started to back up again from the washer drain line. Contacted Legacy and was lucky enough to have Sam visit our house. I explained our previous issues and understood our needs from the start. After Sam scoped the lines with the camera to find the blockage, he snaked the lines and confirmed we were draining freely with another scope at the end. Very pleasant experience and will be calling him again for any other problems in the future.
We discovered on Sunday (labor day weekend) we suddenly had heated floors in in the laundry room - nice. Also the cold water faucets in the kitchen and laundry room provided warm water.
Yes, a water-leak in the slab.
Called Legacy plumbing and got a call back very quickly that went through the options for the reasons and the pricing for the possible scenarios.
Kelly McGinn and his colleague(sorry, not good with names) came on Tuesday morning after labor day and diagnosed the problem and fixed the leak. A 1/8" hole in one of the hot water pipe, in the slab.
A few hours later it was all fixed and at a fair price - Not the first time over the years that Legacy Plumbing, Kyle and team help us with plumbing issues. All the dry wall, wood etc was put back in place and it was cleaner than before.
Thanks - keep up the great work.
Sten and Nancy Andersson
I received outstanding service by Luis with Legacy Plumbing! He was extremely professional, knowledgeable, kind and honest. Luis went above and beyond to not only address the plumbing repair inside my house but took the time to educate me on tips and preventative measures to protect my drain pipes and outdoor watering system which in turn will save me future $$$. As an additional courtesy, he checked my newly installed water heater (by a different plumbing company) and noticed that tags were left on that were a potential fire hazard. Even missed by city official. Thank you Luis for everything! Please don't ever stop providing outstanding customer service. You make a difference and we need more people like you. I highly recommend Legacy Plumbing.
We had a water hammer noise issue that had been going on for quit sometime.
After searching the internet and reading reviews we decided to call Legacy Plumbing to see if they could resolve our problem.
Tony & Gerald came out and after listening to the banging of the pipes, Tony asked several questions and they inspected our system.
After I mentioning that the issue seemed to start right after the replacement of the shower cartridge in the front bathroom, Tony came to the conclusion that the shower cartridge in the front bathroom might be the problem.
Tony & Gerald replaced the shower cartridge and then tested the system and confirmed that the banging issue was resolved.
Tony & Gerald were very professional and skilled at determining the problem to our issues and followed recommended Covid-19 safety precautions.
They left the areas that they were in cleaner than when they arrived.
We will absolutely call Legacy Plumbing for our next issue or plumbing needs.
Had toilet reset. Very Professional Service. Technicians were punctual, honest and thorough. Great Service. Took the time to explain what was going on and very transparent on cost to address different potential problems. The guys made other recommendations in the house. Will recommend them anytime.
Luis has come out for several repair visits and was excellent. He was extremely professional, timely, and gave detailed explanations for the services provided.
I had an excellent team today that replaced a water heater. Wayne, Steven and Eric were first class professionals from start to finish. I would totally recommend them for all your plumbing needs.
I was fortunate enough to have Enoch do the repair. He was punctual, courteous and pleasant. He explained what he was going to do and if that wasn't the issue what the next step would be and the cost. I highly recommend Legacy and hope you are fortunate enough to have Enoch on your service
Thank you Johnny for all of advice and options to troubleshoot that hot water valve faucet issue, even after the replacement of the valve didn't fix. Just the advice of where the debris could be in the line and possible ways to clear it before resorting to hassles alternatives (store returns and manufacturer warranties) was such a huge help. Thank you Again! 😁
BTW. I wanted to mention it since as a female I have come across my fair share of in home service professionals that would be unpleasant to deal with. Which was so not the case with Johnny. His professionalism was outstanding and very respectful regardless of who the customer is.
Legacy plumbing is a welcome change from other plumbers we have used in the past. Luis did an excellent job replacing our pressure reduction valve which was not an easy repair. He had to dig down more than 2 feet to get to it and he then reworked the whole area to make it more easily accessible in the case we needed to repair it in the future. Also on another occasion , I spoke to Theron about a leak we were having in our water manifold and explained were I could get the parts to fix it. Instead of pushing to repair it , he explained what I needed to do and saved me money since I repaired it myself. You don't see many companies putting the customer first these days. I highly recommend Legacy.