Recently we had a hot water slab leak in our master bedroom. Canon and his crew came out, diagnose the problem, found the area of the leak and fixed it the same day. We have not had a problem cents and the cost was less than what we expected. So far so good, and there was no damage to The home or floor which we were afraid of. Thank you for a great and honest work. By the way, Legacy Plumbing has made other service calls to our home in the past and always does a great job.
Garbage disposal replacement. Prompt scheduling, good work process, great execution by Johnny Olivera.
We recently had a slab leak repaired in our son's bathroom by Legacy Plumbing. Matthew Tygart identified the problem, clearly explained the proposed repair and provided an estimate (which was HALF what another company quoted). He returned a few days later to perform the repair himself. I appreciated that the same person who gave the estimate also did the repair so there was no miscommunication. This was a rather large job since it required tunneling to the source of the leak. We are so pleased with their work, professionalism and courtesy - we won't call anyone else in the future!
I want to recognize Tony Packer for his excellent service" on time service appointment and professionalism...he was super courteous and professional... I will highly recommend Legacy Plumbing to family and friends...keep up the great work
Johnny Olivera came to help diagnose a leak in the ceiling in our garage. After only 30 minutes he quickly figured out it was due to a roofing issue. He took the time to explain everything to me and was extremely thorough. We have used Legacy Plumbing for years and will continue to do so!
Another AMAZING experience with Legacy Plumbing. I reached out and they had me scheduled within the week. Mike and Ahndre texted me the morning of our appointment and let me know what time they would arrive. They were respectful and patient with me, addressing all of my questions and concerns. Upon completion, we discussed their findings and once again, I was very pleased with the amount charged. Legacy Plumbing and guys like Mike and Ahndre truly strive to give you that VIP experience. We will call again.
Johnny delivered the finest plumbing service-call that I have experienced in my four decades of home ownership. And I am very persnickety.
He called in advance and arrived promptly.
Johnny was considerate of the pandemic and my floors.
He was very patient and clear while explaining what he was doing, while always listening to and reacting to my concerns.
Johnny was unfailingly personable.
He never pushed a repair or a contract, and displayed absolute honesty in his actions.
Johnny spent nearly an hour at my house and I was surprised at the truly reasonable charge.
I was completely satisfied with the experience and would not hesitate to recommend Legacy Plumbing. They actually live their tagline: "Service with Integrity".
I want to recognize Tony Packer for his excellent service" on time service appointment and professionalism...he was super courteous and professional... I will highly recommend Legacy Plumbing to family and friends...keep up the great work
My parents had two slab leak and a tub that didn't drain. We used another company that was recommended by the first plumber we called to find the water leak (visible wet ground outside) and they found a hot water leak and repaired it. However, they never found the initial reason why we called them to find the leak that cause the wet ground. After 4 visits - they found out that we had a cold water leak. We were not happy that it took so many visits to figure out what the problem was and they were charging for every visit/every detection ( $600 more to find the 2nd leak that they should have found initially) They were not knowledgeable about plumbing - we would have to have a different person come out to fix the cold water leak and another person to fix the bathtub not draining with charges for each one!
We decided not to use them again to fix the 2nd leak and we doubted the quality of their work. I did not research this time and called Legacy because of their good reviews. Theron was extremely upfront, explained everything about how the hot and cold water pipes work and gave a much lower cost quote. Wayne came out to do the estimate and work. He was extremely knowledgeable, passionate about plumbing and doing it right! He treated us fairly and looked out for our best interest - I knew we weren't getting ripped off! He worked hard on our behalf whereas the other company looked out for themselves. I will definitely use Legacy plumbing again and refer them because I know they will be fair, honest and they know what they are doing! Thank you so much!
Mike and Gerald came out and were absolute professionals! They listened to what I had to say and explained what they were going to do every step along the way. If I *ever* have plumbing needs in the future, I'm calling Legacy Plumbing back and specifically asking for these guys!
Dzenan and Steven came out today and replaced my water heater. They did a fantastic job explaining everything and answering all my questions. They were friendly and professional. I'm going to be calling Legacy Plumbing for all my plumbing needs from now on!
Just had a new water heater installed today. Two service representatives came out. They were both very professional, on time, knowledgeable and extremely courteous. They didn’t leave a mess and they informed me of all costs before starting the job. They didn’t push any extras but offered extra coverage of 4 years ONLY if I wanted it. Johnny Olivera was one of the plumbing specialists, the other young man was awesome too but I don’t recall his name.... Sorry. Anyway I will definitely use Legacy Plumbing again. The entire experience from scheduling with Kamisha to the finished product was excellent
Extremely well pleased with Legacy Plumbing. Called them on a Monday morning and was given an arrival time of noon. They called later and adjusted the arrival time to 11:00. Arrived on time and fixed the leaking toilet tank. Ensured the area was clean at completion of job. I highly recommend Legacy for plumbing needs. This was not the first time I have called Legacy.
Johnny Olivera did a great job for us! Thanks.
Tony and Gerald recently replaced our 20 year old water heater with a brand new high quality Rheem. They did a great job while answering all my questions, and I had more than a few. You can check all the "good service" boxes with these guys, arrived on time, friendly, clean, ready to go, COVID safe protocol, made quick work of removing the old unit and professionally installed the new water heater plus an extra valve I requested.
Great service, we are glad to recommend Legacy Plumbing - Tony and Gerald in particular.
Ed O'
I needed an old hotwater heater replaced with a new one installed. Kelly and Brandon came right on time and got the job done professionally, friendly, and efficiently. And they went beyond the call of duty. I had some large cardboard boxes that I was planning to break down after they left. Kelly broke them down for me and loaded them on the Legacy's truck to haul to their recycle bin. He also contacted Moen for replacement fixtures for my kitchen and bath. The water is now hot. I could not be more pleased.
5-Stars to Sam, Alex and Legacy Plumbing. First time with Legacy Plumbing – total water heater replacement and new install. Sam and Alex did a GREAT job! They were prompt, courteous, and professional…and very knowledgeable and skilled (easily able to handle every contingency as needed). Legacy was also able to make this a priority work order; and the wonderful customer service (and HOT water!) was greatly appreciated. Check the dates on your water heater…if already in the 8-10 year range, call Legacy in advance. *An early install always beats a replacement after corrosion/flooding!!! We'll gladly use Legacy for future plumbing needs.
We had an issue with an outdoor faucet & called Legacy. Friends had used their services & were very happy. Johnny Olivera was our technician & quickly identified the issue & took care of it. We’re very happy with their service & highly recommend them.
First time using Legacy... we already knew the problem, and Eric suggested ways to help our situation and gave us a quote over the phone. We were able to make an appointment fairly quickly, giving us a two hour window. We got a text stating the tech is on his way and gave us a link to his profile to view online. We felt they communicated very well, and the whole experience was great. They even offered us a 10% off! Will definitely use again. Thanks LP!
First time using Legacy Plumbing and we totally, totally satisfied. Canon and Steven diagnosed the problem, explained in simplified detail what the problem was, as well as the possible remedies. Explaining the issue so clearly allowed us to make an informed decision and to resolve the issue. They were prompt, very knowledgeable , personable and a pleasure to do business with. We will only use this firm for our future plumbing needs. Many thanks.